Frequently Asked Questions

Answers to the questions we hear most. Can’t find yours? Call 613-742-1230.

Getting started

• Do I need a doctor’s referral for physiotherapy in Ontario?
• What should I expect at my first physiotherapy appointment?
• What should I wear to physiotherapy?
• How many physiotherapy sessions will I need?
• Should I see a physiotherapist, a chiropractor or a massage therapist?
• How soon after an injury should I see a physiotherapist?
• How do I book an appointment, and how fast will I hear back?

Coverage and insurance

• Is physiotherapy covered by OHIP?
• Does my insurance cover physiotherapy, chiropractic and massage?

Treatments

• Is dry needling the same as acupuncture?
• What is shockwave therapy and what does it treat?
• Does shockwave therapy hurt?
• How many shockwave therapy sessions will I need?
• Does shockwave therapy work for plantar fasciitis?
• What is PEMF therapy and what is it used for?
• When can my child return to hockey after a concussion?

Testing and performance

• What happens during a VO2 max test?
• How do I prepare for a VO2 max test?
• What is a good VO2 max for my age?